Jobs at OSA

OSA Careers

OSA is a great place to work! With its attractive benefits package, community atmosphere and stimulating environment, the Society offers diverse and challenging opportunities for personal and professional growth. OSA fosters a productive environment in which all employees are valued as a vital part of the Society and deliver quality service to external and internal community, in compliance with all legal requirements.

To apply for a position, please send resume and cover letter to resumes@osa.org or fax them to +1 202.223.1096.

Current Employment Opportunities


Advertising, Exhibit  & Sponsorship Sales Manager - Replacement
Customer Service Support & Receptionist - Replacement
Deputy Senior Director, Membership & Marketing - New
Exhibits Coordinator - Replacement
Student & Early-Career Professional Programs Manager  - New

 


Advertising, Exhibit and Sponsorship Sales Manager - Replacement




The Optical Society (OSA) is recruiting for, Advertising, Exhibit and Sponsorship Sales Manager in its Industry Relations Department.   The Sales Manager has overall responsibility for selling print and digital advertising for OSA’s OPN Magazine as well as overall responsibility for selling exhibit space and sponsorships for OSA’s Congresses and Topical Meetings. The Sales Manager will need to be an effective communicator and build strong relationships between OSA and optics and photonics companies.  Sales Manager will need to be in regular communication with prospects by phone and by email.  
 
 
Primary Responsibilities:
  1. Make high volume outbound sales calls daily.
  2. Initiate conference calls and meetings (ideally scheduling them in Outlook calendar) with current and potential clients to determine sales and marketing objectives, budget and timing.
  3. Proactively research and identify new sales prospects.
  4. Maintain an accurate and robust prospect list for all projects
  5. Utilize CRM system to track efforts, update contact details and create accurate sales projections.
  6. Collaborate with Director, Exhibition and Sponsorship Sales to draft and email proposals to prospects.
  7. Provide regular sales updates to the Director, Exhibition and Sponsorship Sales, on sales and pipeline activity.
  8. Provide accurate reporting to the finance department in a timely manner on a monthly basis regarding invoicing that needs to be generated to confirmed advertisers.
  9. Write copy and execute outbound e-blasts and mailings.
  10. Regularly maintain and update the OPC Meeting web site exhibit sales pages using Kentico.
  11. Regularly maintain and update the OPC Meeting exhibit floor plans in Expocad.
  12. Maintain regular contact with committee members in an effort to leverage their personal contacts to maximize the number of potential exhibitors and sponsors.
  13. Provide input to Director, Exhibition and Sponsorship Sales on budgeted revenue goals.
 
Education and Experience
  1. Bachelor’s  degree required
  2. Minimum of three to five years sales experience, preferably event/tradeshow and/or advertising sales
  3. Association or optics industry experience preferred
 
Skills and Abilities:
  1. A high level of initiative and attention to detail is required.
  2. Required proficiency in: Microsoft Word, Excel, Outlook and PowerPoint.
  3. Proficiency with contact relationship management (CRM) software; preferably ACT or SalesForce.
  4. Experience with NetForum or other association management software system.
  5. Familiarity with Kentico or other web content management software.
  6. Prefer experience with ExpoCAD or other exhibit floor plan space-draw programs.
  7. Prefer experience with SwiftPage or other HTML email management programs.
  8. Strong interpersonal and customer oral, written and presentation skills.
  9. Experience and proven track record in effective follow up and negotiation skills, specifically as it relates to working within established product prices and closing sales to maximize customer decision-making.
  10. Ability to focus effectively on multiple tasks at all times.
  11. Ability to meet deadlines & ability to travel required.
 
Located in the Dupont Circle neighborhood of Washington, DC, OSA offers a competitive salary and excellent benefits. Please send cover letters and resumes with salary requirements to resumes@osa.org.
 

Customer Service Support & Receptionist - Replacement



The Optical Society (OSA) is recruiting for a Customer Service Support and Receptionist. This position is charged with effectively operating OSA’s reception area and the main switchboard, acting as the first point of contact for individuals visiting OSA’s headquarters, controlling building access, and directing visitors to the proper person/office by coordinating with the appropriate OSA staff.  This position is also responsible for a wide variety of Customer Service activities including but not limited to netForum data file maintenance and transaction processing related to all OSA’s products, programs and services. The individual who performs this role will undertake creative approaches to problem resolution by promoting and maintaining positive customer relations in a fast-paced environment. This role works collaboratively with OSA staff to provide the best customer service possible both internally and externally.



PRIMARY RESPONSIBILITIES:
 
  1. Answers main switchboard, screens and routes calls, takes messages and maintains the voicemail box. Ability to answer simple inquiries about the society.
  2.  Responsible for greeting visitors, recording arrivals and departures for staff and tenants.Controls building access during normal business hours (8:30 am to 5:00 pm).Informs staff and tenants of incoming packages and guest arrivals.
  3.  Assures the reception area is neat and orderly.
  4.  Runs netForum reports for data file maintenance.
  5.  Updates individual customer records in NetForum based on returned mail and internal or external requests for updating records.
  6.  Process member requests such as proforma invoices and meeting attendance certificates.
  7.  Assists Manager of Customer Service and other OSA team members with customer service related processes (e.g., process memberships, merge customer records, etc.). 
  
EDUCATION AND EXPERIENCE:
 
  1. Associates degree with at least 1 year of experience desired or a high school diploma with at least 3 years professional work experience required.
  2. Proficiency in Microsoft office products and database applications (netForum preferred).
  3. Previous training in customer service techniques preferred.
  4. Association experience preferred.
 
 
SKILLS AND ABILITIES:
  1. Strong customer service orientation, pleasant demeanor and excellent telephone etiquette required.
  2. Displays excellent attention to detail.
  3. Positive attitude, with an I Can/I will outlook, required.
  4. Excellent oral and written communication skills, with competency in grammar and diction, required.
  5. Multi-tasking abilities essential.
 
 
 
Located in the Dupont Circle neighborhood of Washington, DC, OSA offers a competitive salary and excellent benefits. Please send cover letters and resumes with salary requirements to resumes@osa.org.
 

 

Deputy Senior Director, Membership & Marketing - New



The Optical Society (OSA) is seeking a Deputy Senior Director, Membership & Marketing to work primarily with the Meetings, Membership, Industry and Outreach teams and other staff cross-departmentally within OSA to effectively communicate OSA’s event, membership, and other marketing messages in a well-timed and well-targeted manner to external constituents (members, customers and prospects) of OSA and OSA owned and co-owned products and programs. This position will develop and supervise an increasingly strategic membership marketing team; and will play a key management role within the meetings marketing team. This position will also create, follow, manage and update systems and processes to maximize targeted, strategic marketing efforts association-wide.  The Deputy Senior Director, Membership & Marketing  will increase the capacity of the industry relations marketing team (including meetings and membership) to deliver and advance OSA’s position with new and existing programs; and products within existing and new markets.
 
RESPONSIBILITIES INCLUDE:

  1. Identifies marketplace opportunities and prospects and works with industry sales and marketing teams to develop and engage new prospective customers.
  2. Ensures the effective management of marketing budgets to maximize financial resources towards the achievement of organizational branding and promotional objectives.
  3. Develops and uses measurement systems to monitor and report on program trajectories and support strategic marketing decisions.
  4. Oversees program measurement systems including relevant software, processes and staff training.
  5. Integrates strategic marketing and marcom functions with program elements to ensure marketplace impact.
  6. Oversees strategic marketing efforts including strategic elements of each program’s marketing plan and OSA’s marketing approach to new markets.
  7. Institutes project management practices and procedures.
  8. Works cross-departmentally to ensure effective design and implementation of market research and surveys to assess customer needs and program effectiveness.
  9. Manages some vendor relationships.
     
     
    EDUCATION AND EXPERIENCE:
  • Four-year college degree; MBA preferred
  • 10+ years experience in senior level association Membership,  Marketing and/or Optics/Photonics Industry Marketing
  • 8+ years experience directly managing staff spanning entry level to middle management.
  • Extensive experience managing external vendors for design, copy-writing and email functions
  • Experience in managing research projects from early concept phase to execution/results analysis.
  • Strong knowledge and experience in implementation of business systems, practices and procedures (Six Sigma, etc.).
  • Experience in applying measurement systems to monitor programs.
  • Knowledge of optics, photonics or other high-tech industries preferred.
  • Prior experience in an ad or marketing agency – stand-alone or a corporate in house agency.
  • Ability to handle multiple tasks and deadlines simultaneously.
  • Strong focus on team-building and hands-on management.
  • Advanced level knowledge in Excel and PowerPoint preferred.
  • Excellent written, oral, and interpersonal communications skills.
  • Excellent analytical ability.
  • Ability to lead both marketing strategy and marcom functions.
  • Ability to think and act strategically to benefit the organization.
  • Effective at Senior levels in fast paced, innovative, and collaborative organizations.Business savvy and team orientation.
  • Strategic thinker, flexible problem solver and great listener.
Located in the Dupont Circle neighborhood of Washington, DC, OSA offers a competitive salary and excellent benefits. Please send cover letters and resumes with salary requirements to resumes@osa.org.  

 


Exhibits Coordinator - Replacement

The Optical Society seeks an Exhibits Coordinator to assist in the management of the successful execution of all exhibits-related logistical aspects of OSA’s meetings portfolio.

Duties include assisting in all logistical activities relating to planning and executing a meeting and/or exhibit, including but not limited to managing collection and production of  signage requirements, initiating various data tracking processes, compiling Exhibitor Service Kits and Exhibit Buyers’ Guides, and serving as primary resource for exhibitors.  Also critical to the success of this person’s job is the active participation on conference/meeting cross divisional and departmental teams to assist in planning and executing high quality conferences and events. Secondary responsibilities include liaising with vendors on project-specific activities and assisting efforts to improve attendee and exhibitor experiences.

Position requires a Bachelor’s degree and CMP or CEM preferred.  Candidates must have 3-5 years meeting, exhibit and/or event planning experience; proficiency with MS Office applications; knowledge of Association Management Software (Access, ACT, ExpoCAD); knowledge of Registration and Membership Management Systems such as IMiS, Avectra, Cvent; and ability to quickly master new applications.  Position requires a strong professional image and solid organizational and interpersonal skills, the ability to successfully coordinate multiple long and short term projects simultaneously, excellent writing and proof-reading abilities, and exceptional attention to detail.  Candidates must be willing and able to travel occasionally for 2-10 day trips and work extended hours including evenings and weekends as needed.
 
Located in Dupont Circle, OSA offers a competitive salary and excellent benefits.  Please send cover letter, resume and salary requirements to resumes@osa.org.
 

Student and Early-Career Professional Programs Manager - New




The Optical Society is recruiting for a Student and Early-Career Professional Programs Manager. This position is responsible for leading the planning, implementation and management of the organization’s programs for students and early-career professionals—with particular emphasis on OSA Student Chapters, Local Sections and Early Career Professionals. Key results are measured by the achievement of impact objectives, successful management of a diverse portfolio of  events and oversight on an annual report auditing process to ensure chapters and sections are operating at a high level of performance.  Manager is responsible for maintaining OSA’s brand identity and standards across all associated programs.
 
Position is responsible for developing and implementing a plan to facilitate consistent, active engagement among more than 350-400 international chapters and sections.  In addition to managing several events throughout the year, the Manager is tasked with coordinating student-led IONS conferences and leading efforts on the annual Student Leadership Conference at FiO/LS. Supports the Director of Membership and Outreach & Education Programs on team-wide initiatives.
 
The Manager is an active participant in the MES Council, a volunteer committee that supports OSA Membership and Outreach initiatives. Building and maintaining positive relationships with volunteers, peer societies and external organizations are among the position’s key responsibilities.
 
PRIMARY RESPONSIBILITIES:
 
  1. Responsible for budget planning and maintenance of four budget lines: programming for student chapters, students and early career professionals development, IONS conferences and the Student Leadership Conference.
  2.  Promotes the establishment, retention and engagement of OSA Student Chapters and Local Sections.
  3.  Manages all chapter/section data within various databases.
  4.  Collaborates with the Membership and Outreach Programs team to provide grant opportunities to chapters and sections through the OSA Grants Database.
  5.  Works with the IT department to manage the chapter/section/IONS hosted websites.
  6.  Manages the annual Student Leadership Conference at FiO/LS—includingprogramming, materials, sponsorship, volunteer organizers, solicitation of speakers, and working with OSA teams on operations.
  7. Serves as primary OSA contact for the International OSA Network of Students (IONS). Duties include facilitating the submission process—assisting student program organizers with the application, program and budget; working with volunteer committee members on the review of submissions; and coordinating the MOU between OSA General Counsel and student organizers. Manages OSA financial participation through the delivery of grants funding, assists with promotion through web content and marketing, and works with key staff and volunteers to create and deliver presentations at select IONS events.
  8. Develops, manages and markets professional development programming and grant opportunities for OSA meetings.
  9. Leads planning efforts, recruitment, and marketing of the OSA’s early-career professionals’ programming which provides training, networking and volunteer opportunities throughout the year.
  10. Assists in the development and maintenance of information on OSA.org related to areas of responsibility.
  11. Serves as a staff liaison to the MES Council for special projects. Key staff participant with the MES Council—routinely presenting on chapter/section and professional development programming at council meetings.
  12. Responds to chapter/section requests for information and provides guidance and problem resolution as the primary contact for chaptersandsections@osa.org.
  13. Travels to major OSA meetings in support of member and student-focused programs. Prepares and delivers presentations as needed.
 
EDUCATION AND EXPERIENCE:
 
  • Four-year college degree required.
  • Successful completion of education/certification programs or comparable work experience in marketing, project management and communications preferred.
  • Minimum of two years of project management experience required; similar amount of experience with direct management of budget and expenses.
  • Minimum three years of customer or member service-oriented experience required; association membership experience preferred.
  • Experience (if not direct management) with meetings or conferences, especially operations, budget and programming.
 
SKILLS AND ABILITIES:
 
  • Excellent written and verbal communication skills.
  • Strong project management and problem-solving skills
  • Strong organizational skills with keen attention to detail and ability to multi-task to meet multiple deadlines
  • Excellent ability to establish and build relationships, and comfort at interacting with all levels of the organization—including executive team, member volunteers, and external vendors.
  • Technical: Microsoft Office Suite (in particular Access, Excel, and PowerPoint) and HTML preferred.
  • Some travel required (up to six trips annually)
     
     

Located in the Dupont Circle neighborhood of Washington, DC, OSA offers a competitive salary and excellent benefits. Please send cover letter and resume with salary requirements to resumes@osa.org.